Understand the basics of mediation and how a neutral third party can support constructive agreements.
This deck is for anyone working on practical situations related to Conflict Management, from beginner to intermediate.
You will work on points such as: In informal mediation, whom should the mediator be primarily neutral… · In serious misconduct cases, what is the key limit of informal mediat… · What core condition must be met before starting informal mediation?.
1In informal mediation, whom should the mediator be primarily neutral toward?
Answer: The mediator stays neutral toward both people, not taking sides with either.
2In serious misconduct cases, what is the key limit of informal mediation?
Answer: It cannot replace formal procedures for harassment, violence, or legal violations.
3What core condition must be met before starting informal mediation?
Answer: Each person must freely agree to participate and can stop at any time.
4In workplace mediation, what is the mediator’s main role regarding decisions?
Answer: To guide the conversation while leaving all decisions to the participants.
5What is workplace mediation in a simple, practical sense?
Answer: A structured conversation helped by a neutral third person to reach workable agreements.
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